About

 

Our Power Mission

Our Power wants to make energy supply fairer. Our mission is to make household energy more affordable and provide great service to all energy customers.

 

Fairer energy prices underpinned by our non-profit ethos

Our Power is a not-for-profit energy supplier. We are owned by social housing providers, community organisations and local authorities, and our aim is to make energy fairer for all members of society.

Our Power aims to reduce heat and fuel costs by passing benefits from the energy sector to our communities. We do this by not paying dividends to shareholders, by finding the most efficient ways to operate, by generating our own power and by reinvesting any profits to benefit our customers and their communities.

Helping You Manage Your Fuel Costs

At Our Power, we will deliver ways to help you manage fuel costs.

A smart meter in your home will enable us to offer personal, tailored and confidential advice on the best ways to get value for money from energy used in your home, to stay warm and to save money. You will easily see how much energy you are using and how much you are spending.

We will make it easier to pay for energy, with more flexible ways to top up (for example using apps, by phone or online). We have lots of information on our website about our smart meters, how they work, how to make payments, and how to make the most of the information available through the meter.

Customer Service Commitment

Our customers are our number one priority. Our Power aims to be competitive when it comes to pricing and provide consistently great customer service.

We’re based in Scotland and can be contacted via our Contact Page, or we’re just a local phone call away and more than happy to help.

Find out more about Our Power (Energy)

For more details on Our Power (Energy), or if you’re looking for an answer to a specific question please contact us on 0808 168 4534 or email customerservice@our-power.co.uk.