For Pay as you Go and Pay on Receipt of Bill Customers to avoid loss of supply you can still top up and pay online here
Ofgem have announced that Utilita will now supply Our Power customers. Here is a link to their website with useful information for you:
Utilita will have already been in touch to confirm next steps and Our Power will shortly send you a final bill. If you need to contact Utilita please phone them on 03300 583 392
It is with great regret that Our Power Energy Supply Ltd has ceased to trade. Ofgem, the energy regulator, is appointing a new supplier for our customers.
Customers should not worry, their supplies are secure and credit balances are protected through the transfer to a new supplier. Prepayment customers should continue to top up and payments will be allocated to their meters as usual.
Ofgem’s advice is not to try to switch, but to sit tight and wait until the new supplier has been appointed. This will help make sure that the process of handing customers over to a new supplier, and honouring credit balances, is as hassle free for customers as possible.
Customers can find support and advice on the Ofgem website.
Or alternatively if they need additional support they can call Citizens Advice on 03454 04 05 06 or email them via webform, or get in touch through Ofgem’s facebook or twitter feed @ofgem.