The best way to reach us is by email: [email protected].
Corrections
If you have found a factual error, an outdated figure or a broken link, please include the page address and, if you can, the source that shows the correct information. We check every report and correct confirmed errors on the page; see our editorial policy.
Questions about our data
For how our figures and live grid data are produced, see our methodology first; if your question is not answered there, email us.
Privacy requests
To ask what personal data we hold about you, or to have it corrected or deleted, email us with “Privacy request” in the subject line. See our privacy notice.
What we cannot help with
Our Power is not an energy supplier, installer or advice service. We cannot help with bills, meters, switching supplier or installations. For energy bills and complaints, contact your supplier first; Citizens Advice and the Energy Ombudsman can help if you are not satisfied with the response.